July 2002

1. Have you ever had to activate your plan for any reason?       Yes 37.7% No 56.8% We don't have a plan. 5.3% Didn’t answer 0.2%   2. Which event most concerns you from a continuity of operations perspective?     Natural Disasters - earthquake, flood, hurricane, etc 28.8% Intentional Manmade Disasters - war, act of terrorism, hacking, etc 20.9% Accidental Disasters - power outage, equipment failures, software errors, etc 49.9% Did not answer 0.4%   3. How often do you test your plans?     Monthly 1.9% Quarterly 10.1% Every six months 22.6% Yearly 37.3% No set timeframe 19.8% Never 7.6% Did not answer 0.8%   4. How extensive of a test do you perform?     Call lists test 0.8% Table top walk through 7.5% Business unit tests 2.7% Enterprise-wide, full-scale test 4.1% IT-specific test 14.6% Combination of the above 57.5% We don't test our plan 10.1% Did not answer 2.7%   5. How confident are you that your plan will work as written should it need to be activated?     Very confident 26.2% Somewhat confident 54.6% Not very confident 11.8% Not confident at all 4.3% Didn’t answer 3.0%   6. Do you use a virtual command center when testing or activating your plans?     Yes 16.4% No 79.9% Didn’t answer 3.7%

855 Respondents
Final Results