Build a Winning Crisis Management Team
The Crisis Management Team must act quickly and confidently in a disaster. That’s why you need the tools and knowledge to assemble the best possible team. This informative Power Session discusses the attributes necessary for the Crisis Management Team members, how you can determine who fits the bill now, and how to tell who will remain poised in times of crisis. Learn how to train crisis management staff to deal with the disaster at hand and the ensuing media frenzy as well as the tools, supplies, and plans needed for an effective crisis communications center.

Jim McGinty, Protection Planning, Inc.

Human Resources: Your Planning Partner
Human Resources is the caretaker of every company’s most important asset – employees. That’s why business continuity professionals need to work closely with HR to develop comprehensive plans that protect the business and those who conduct – and will recover – it. Also important to business continuity professionals and HR alike are the issues involving workplace violence and how to respond to the growing threat of kidnapped and ransomed employees. This session includes information on the various issues facing HR and how those can be resolved, how to deal with employee problems and questions, and how to care for employees and their families during and following a disaster.

David John, Bayerische Landesbank

Putting Your Plans to the Test
You’ve heard it before – a solid business continuity plan needs to be tested on a regular basis to make sure it’s applicable to your changing company. But building, executing, and evaluating a BCP test can be daunting. Where do you begin? This power session discusses the different types of tests and how to decide which one is right for you, how to create a viable test, and how to evaluate the test. A panel of business continuity professionals will also discuss the use of Incident Manager 2.0 to simulate disasters and manage day-to-day incidents.

Chris Haas and Mike Moniz, Strohl Systems

Workplace Recovery: Getting Back to Business
The dot-com balloon has deflated and it is time to re-focus on business fundamentals. For Workplace Recovery practitioners that means grappling with the physical world: the needs of our people, the space they work in, and the systems that are vital to getting their jobs done. This session will provide important insights and concrete tips to help you crate a workable plan and help you take an executive view to understanding real costs and business benefits. Highlighted will be call center and mobile recovery solutions to support your customer relationship needs during an outage.

Warren Sirota, IBM Business Continuity and Recovery Services